Faq

Payment Related Questions

Our company accepts payments via Bank Transfer. Please find the details below:

Bank Transfer Details:

  • Bank Name: Bank of America
  • Account Name: OzForex Limited
  • Account Number: 639101397

BSB Code: 232-001

The slowest method of payment that we accept for your online medication is a check or money order, which will delay the processing of your order. Orders cannot be processed until payment has been received. There may be further delays while we wait for the money to clear, depending on the nation you are making the payment from and whether you are an existing or new client. We advise you to always use a registered service, ideally with a tracking number, when mailing payment for your prescription so we can follow it down in the event of a delay.

Our charge will appear in the name of “Zopiclone Australia 24”. We are working with multiple Banks thus the name of the charge may differ. We send the payment confirmation email once the order is approved.

In case you have any doubt related to charge name, please free to email us or give us a call at our Toll Free # +61 280057657

This is quite likely to happen as several of our banks accept payments in currencies other than US dollars, such the euro. Due to daily fluctuations in currency conversion rates, the amount charged may differ slightly from what is shown on your invoice. As we undervalue the currency rate every day to give you a small discount before billing you, it will really often display less. Naturally, some banks want to keep their commission for these kinds of multi-currency transactions; if this is the case with your bank, they could also charge you additional costs. Sadly, there is little we can do to stop this from happening, but if your credit card statement indicates that you were charged significantly more than you actually paid, please get in touch with us and give us a copy of the statement by email or fax. We will then try our best to correct the issue by providing an account credit.

We sincerely apologize if you were charged twice. Occasionally, a communication fault occurs between our website and the bank; thus, the website will automatically retry, resulting in a duplicate charge. Usually, we’ll catch this before you do and give you a refund right away. If you catch the mistake before us, though, please let us know and we’ll give you your money back right away.

Your refund may not appear on your credit card for up to seven or ten business days. Usually, it will appear within three business days; however, occasionally, bank delays occur due to circumstances beyond our control, for which we sincerely regret. Please be sure to get in touch with us as soon as possible if your refund hasn’t arrived in seven to ten business days so we can check in with the bank to see why.