An order in this state indicates that it has not been accepted. If you would like to cancel the order, you may either disregard it or get in touch with us to finish the transaction procedure.

When an order is in this condition, it indicates that our pharmacist has received it and will examine the information before forwarding it to our dispatch department for shipping.

Your order may be on “Hold” for any of the following reasons:

• One of the product/s is out of stock.
• Prescription copy has not been received.
• You had made a request to add or remove product/s from your order.
• Any other issue.

If you ever see your order on this status please give us a call or send the Click for Mail to sort out issue

• Your order is in this status because your payment initially failed when you placed your order. Your order will be delivered after payment is received.

  
  

  Bank Name: Bank of America

  Account Name: OzForex Limited

  Account Number: 639101397

  BSB Code: 232-001

• Because you have opted to pay by wire transfer, money order, or check, your order is currently in this state. As soon as we receive payment for your transaction, we will ship out your product.